What information do I need to have to make an emergency 911 call? What questions will be asked?
The first question that Emergency Dispatchers will ask you is the location of your emergency. If you are unsure, it is helpful if you know the approximate location of the emergency. Communications Specialists are specially trained to ask questions of all emergency callers. Some of the questions that will be asked when you call 9-1-1 include:
  • Where?
    • Where is the incident taking place?
    • Where is the fire?
    • Where is the crime?
    • Where is the patient?
    • Where are you?
    • Where is the suspect?
  • What?
    • What is the nature of the call?
    • What are you reporting?
    • What type of crime?
    • What type of fire?
    • Brush, structure, wildland?
    • What kind of illness or injury?
  • Who?
    • Who is involved?
    • Who needs an ambulance?
    • Who are you?
    • Who is the suspect?
    • How old is the person?
    • Is the person conscious?
    • Is the person breathing?
  • When?
    • When did this happen?
    • Is it in progress?
    • Did it just occur?
  • Weapons?
    • Are there any weapons involved?
    • Does anyone have access to weapons?

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8. What information do I need to have to make an emergency 911 call? What questions will be asked?
9. How do I know when I should call 911?