Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Fiber Distribution Project

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  • No. Fiber installation is done with minimal impact to your property. CC Communications technicians may need brief access to your yard or the exterior of your home—similar to other utility services. A small hole will be drilled to bring the fiber line into your home or business if there isn't one already existing that can be used. 

    Fiber Distribution Project
  • The connection to each home or business typically takes one to four hours, depending on the complexity of the building. CC Communications crews may be active in your neighborhood for several days as they complete connections for nearby properties. You’ll receive notice before work begins near your home.

    Fiber Distribution Project
  • In most cases, you do not need to be home. Technicians can complete the exterior work without entering your home. If additional interior setup is needed when you choose to activate service later, CC Communications will schedule a time to complete it with you. 

    Fiber Distribution Project
  • For construction-related questions or concerns, contact:
    CC Communications – 775-423-7171 | cccomm.net
    For general project information, contact:
    Storey County Manager’s Office – 775-847-0968

    Fiber Distribution Project
  • That’s completely fine. Having fiber installed now does not affect your current service or require you to switch. It simply provides the option to use fiber in the future at no cost for installation. If you decline the connection now, reconnecting later may involve setup fees on your end. 

    Fiber Distribution Project
  • If you do not want fiber installed on your property, you can notify the CC Communications technicians directly when they arrive. Please note that future installation after opting out may involve additional costs on your end. 

    Fiber Distribution Project
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