Emergency Management FAQ

Emergencies can happen fast. This guide gives you clear answers on how to prepare, stay informed, and know exactly when to leave. Use it to act quickly, keep your family safe, and stay ahead of the unexpected. Click each menu item below to learn more.

General Preparedness

What kinds of emergencies should I be prepared for?

Storey County can experience wildfires, floods, severe weather, power outages, and other emergencies. Be prepared for any situation that could require you to leave your home or be without services for several days.

How do I make an emergency plan?

Start with the basics:

  • Decide where your household will meet if you are separated
  • Identify at least two evacuation routes from your area
  • Choose an out-of-area contact everyone can check in with
  • Plan for pets, medications, and anyone who may need extra help

What should be in an emergency kit?

A basic kit should include:

  • Water (one gallon per person per day, for at least 3 days)
  • Non-perishable food
  • Flashlights and extra batteries
  • First aid kit
  • Medications
  • Important documents
  • Phone chargers and backup power

Visit this page for more preparedness info: Resolve to be Ready

Alerts & Communications

How do I sign up for emergency alerts?

Register online for the County’s emergency alert system to receive evacuation notices and other critical updates: Smart911

Why didn’t I receive an alert?

Possible reasons include not being registered, outdated contact info, or connectivity issues. Review and update your info regularly.

What if cell service is down?

  • Local radio stations
  • County social media pages
  • Neighbors and community networks
EVACUATIONS

How will I know if I need to evacuate?

Alerts come through the County’s emergency notification system (sign up here), law enforcement, official social media (follow us on Facebook, Instagram, and X), and local news.

What’s the difference between an evacuation warning and an evacuation order?

  • Warning: Potential threat. Be ready to leave at a moment’s notice.
  • Order: Immediate danger. Leave right away.

How does the County tell me when to prepare or evacuate?

Storey County uses the Ready, Set, Go system:

  • Green — Be Ready: Prepare now
  • Yellow — Get Set: Be prepared to leave quickly
  • Red — Go: Evacuate immediately

Learn more: Ready, Set, Go

What should I take when I evacuate?

  • People and pets
  • Medications
  • Important documents
  • Basic supplies (clothes, food, water)

How much time will I have to leave?

It depends on the situation. Some emergencies develop quickly. That’s why it’s important to be ready before anything happens.

What should I take when I evacuate?

Focus on essentials:

  • People and pets

  • Medications

  • Important documents

  • Basic supplies (clothes, food, water)

  • If you have time, take irreplaceable items like photos.

What if I choose not to leave?

Emergency responders may not be able to reach you. Choosing to stay puts you and first responders at risk.

How will I know when it’s safe to return?

The County will announce when evacuation orders are lifted through official communication channels such as Smart911 Alerts and our social media (follow us on Facebook, Instagram, and X). 

PETS AND ANIMALS

Can I bring my pets to shelters?

Some shelters accept pets, but not all. Plan ahead for pet-friendly options.

What should I prepare for my animals?

Include food, water, medications, leashes, carriers/crates, and vaccination records.

What about livestock?

Have a transportation plan in place ahead of time. Identify safe locations where animals can be moved if needed.

EVACUATION ROUTES AND ROADS

What are the evacuation routes in my area?

Primary routes vary by location. Know at least two ways out of your neighborhood in case one is blocked

What if roads are closed?

Follow directions from law enforcement and emergency personnel. Do not bypass closures.

Should I leave early if I feel unsafe?

Yes. If you feel threatened, leaving early is often the safest choice.

POWER OUTAGES AND UTILITIES

What should I do during a power outage?

  • Use flashlights instead of candles
  • Keep fridge/freezer doors closed
  • Unplug sensitive electronics

How do I safely use a generator?

Always use generators outdoors and away from windows or doors to prevent carbon monoxide exposure.

What should I do if I see a downed power line?

Stay away and report it immediately. Assume all lines are live.

WEATHER AND DISASTERS

How do I prepare for wildfire season?

What is a Red Flag Warning?

It means conditions are ideal for wildfire spread. Be prepared for rapid changes and possible evacuations.

What should I do during a flood?

Never drive through flooded roads. Turn around and find a safer route

AFTER AN EMERGENCY

When can I return home?

Only after officials say it is safe.

What should I check when I return?

  • Structural damage
  • Gas leaks or electrical issues
  • Water safety

How do I document damage?

Take photos and contact your insurance provider as soon as possible.

A FEW THINGS TO KEEP IN MIND

What’s the biggest mistake people make?

Waiting too long to act.

Is it better to leave early or wait?

If you feel unsafe, leaving early is the safer choice.

What does the County expect from residents?

Stay informed, be prepared, and take evacuation orders seriously.